Privacy Policy for City Opticals
Your privacy is important to us. This policy explains how City Opticals collects, uses, and protects your personal information when you use our website, cityoptic.in.
1. Information We Collect
Personal Information: We may collect personal information you voluntarily provide to us, such as your name, email address, phone number, and physical address, when you:
Contact us through forms on our website.
Schedule an appointment.
Request information about our products or services.
Make a purchase.
Sensitive Information: As an optical shop, we may also collect sensitive information such as your eye prescription or other health-related details to provide our services. This data is handled with the utmost care and confidentiality.
Non-Personal Information: When you visit our website, we automatically collect non-personal information, including your IP address, browser type, device information, and browsing activity. This data helps us understand how our site is used and improve your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To schedule and confirm your appointments.
To provide you with information about our products and services.
To process your orders and transactions.
To communicate with you regarding inquiries, feedback, or support requests.
To improve our website’s functionality and content.
To send you promotional materials or newsletters, but only if you have opted in.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who help us operate our website or conduct our business (e.g., payment processors, analytics services). These third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose. We may also disclose your information if required by law.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
5. Your Choices
You have the right to:
Opt-out of marketing communications at any time by following the unsubscribe link in our emails.
Request a copy of the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal data, subject to legal requirements.
6. Use of Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings, but this may affect the functionality of the website.
7. Changes to This Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
cityopticals90@gmail.com